Report a service issue
Tell us which product and workflow are affected, what you expected to happen, what occurred, and whether your team is blocked.
Email [email protected] →Manual status reporting is currently in use.
For the most current information about an issue affecting your account or workflow, contact Tax Automate Support. This notice does not represent an automated real-time measurement of platform availability.
Protect client information
Do not include tax returns, Social Security numbers, passwords, or other sensitive taxpayer information in your initial message.
- Describe the visible error or behavior
- Identify the affected product and page
- Explain the business impact
What will change when live monitoring is connected?
This page can then show component-level availability, active incidents, scheduled maintenance, incident history, and subscription-based notifications. Until then, we will not display an unverified “operational” status.